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Articles

Help Center Support articles

Integration

  • Can I use the same license on multiple devices?
  • Are all listed features available to everybody?
  • What is store card?
  • What is an off-device payment request?
  • What is on-device app switching?
  • How to get started with an integration?

Troubleshooting

  • How do I navigate away from the Softpay app?
  • Changing store in Softpay
  • What do I do if my device gets lost or stolen?
  • I am unable to cancel a payment.
  • How do I send a receipt for a prior transaction?
  • The app keeps spinning, after I have entered the amount and initiated a transaction.
See all 11 articles

FAQ

  • How do I reload my app configuration?
  • Can I use the same license on multiple devices?
  • How do I get started without a POS system?
  • How do I get started integrating a POS system?
  • What does it cost to use Softpay?
  • How does Softpay compare to other softPOS solutions?
See all 10 articles

Devices

  • Device Positive List
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